Questions about your AllySpin account, payments, or games? Our support team can help with account-related issues, technical concerns, and general feedback. Choose the contact channel that suits your question and include any relevant details, such as the game name or transaction date, so the team can look into it. Please do not send passwords or full payment details. For withdrawal questions, you may be asked to complete account verification before the team can provide an update.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone number | +1 416 732 6849 |
| Working hours | 24/7 live chat and email |
Email assistance
Email is the preferred way to contact us about detailed requests, account-related issues, or anything that needs an explanation or supporting documents. Use a clear subject line and include up-to-date contact details so we can follow up if needed. Adding relevant account information also helps us review your request without unnecessary delays.
Send us a message
Response Time
Most AllySpin support inquiries are answered within one business day. Live chat is available for quick questions, while email is better suited to requests involving documents or account details. Verification, payment reviews and other complex issues may take longer depending on their nature. If more information is needed, support may ask you to provide it before they can respond fully.
Feedback
Have an idea for making AllySpin easier to use? We’d like to hear it. Share your feedback on the games lobby, payment information, mobile site, or anything else you think could work better. We review suggestions carefully and use what we learn to improve our service and make the site more useful for eligible players in Canada.