Responsible Gambling Policy
At AllySpin Casino, we’re committed to supporting player safety and controlled play. Gambling should remain an occasional form of entertainment, not a way to manage money or deal with personal difficulties. We encourage safer gambling, help players understand their activity and provide ways to request a break when needed.
Player protection principles
Set clear limits before you play and only spend time and money you can afford to lose. Gambling outcomes are unpredictable, and there is no reliable way to recover losses by continuing to play. You can stop at any time. If play is affecting your wellbeing, finances or relationships, consider taking a break and speaking with someone you trust.
Activity-control tools
Check your account settings for available controls. Tool availability may differ, so contact support to confirm what can be applied to your account and when it takes effect. You can also review your play history and account activity to help keep track of time and spending.
Deposit and loss limits
Daily or weekly deposit limits can help you set a spending boundary in advance. Loss limits may also be available. If you do not see these options in your account, ask support whether a limit can be set for you. Confirm the amount, timeframe and start date before relying on a requested limit. Do not increase a limit to try to recover losses.
Time limits and account breaks
Take regular breaks and decide how long you plan to play before you start. If session reminders or time limits are available in your account, set them to suit your needs. You can ask support about taking an account break and confirm when it has been applied. Availability and break durations should be checked with support.
Self-exclusion
If you want to stop playing, you can request self-exclusion through live chat or email. Once processed, self-exclusion is intended to prevent you from opening new accounts. Contact support to confirm the exclusion period, the effective date and any steps required. Do not create another account during an exclusion.
Signs to pay attention to
Consider stepping away if you find yourself spending more time or money than planned, chasing losses, hiding gambling from others, borrowing to play or feeling unable to stop. These signs are a reason to pause and seek support, not a diagnosis.
Tips for maintaining control
- Set a time and spending limit before you play.
- Keep gambling separate from essential expenses.
- Take breaks and avoid playing when upset or under the influence.
- Ask someone you trust to help you stick to your limits.
Professional help and support
Support is available if gambling is causing concern. The Responsible Gambling Council offers safer-gambling information and resources. In Ontario, ConnexOntario can be reached at 1-866-531-2600 for information about mental health, addiction and problem-gambling services. If you live elsewhere in Canada, contact a local support organisation or health service for options in your province or territory.